In cases where you’ve booked an award night at a property that lowers its redemption level on April 3, 2019, you’ll receive a credit for the difference between the number of points you redeemed and the number of points such property requires as of April 3, 2019. 

In cases where you’ve booked an award night at a property that raises its redemption level on April 3, 2019, you won’t be charged for such increase. For example, a member who redeems 15,000 points on March 15, 2019 for a go free award night to take place on April 4, 2019 will not be “charged” an additional 15,000 points for such award night, even if the applicable property moves to the 30,000 point redemption tier on April 3, 2019. (Please allow 4 to 6 weeks post stay for any credit owed to you pursuant to this FAQ to process.)

Regardless of the above scenarios, all other Wyndham Rewards terms and conditions at the time of booking will continue to apply.  

Redemptions for go free will be available for 7,500 points, 15,000 points, or 30,000 points per bedroom, per night and will vary by participating property based on redemption tier.    

Redemptions for go fast will be available for 1,500 points + cash, 3,000 points + cash, or 6,000 points + cash per bedroom, per night and will vary by participating property based on redemption tier. Cash amount required will vary based by property. Taxes, incidentals, and resort fees are additional.

Free night awards (go free) at all “by Wyndham” hotels will continue to have no blackout dates, while awards at club resorts, vacation rentals, and Caesars Entertainment properties may have blackout dates, depending on property, season, or other factors. Cash + points awards (go fast) will continue to be subject to availability and may not be available at all properties at all times. 

Yes. These changes apply to any property that participates in the Wyndham Rewards program.

Members have through 11:59 p.m. ET on April 2, 2019 to redeem their points under the existing program structure.

We do not intend to change a hotel’s tier based on seasonality; however, we do anticipate reviewing and potentially adjusting hotel tiers annually.

No. Members who elect to receive Wyndham Rewards points (as opposed to miles or other travel partner currency) will continue to earn a minimum of 1,000 points for every Qualified Stay. 

When a member books a go fast award, the cash portion paid (excluding taxes, incidentals, and other applicable fees) will earn 10 points per dollar.

No. While you will earn Wyndham Rewards points on the cash portion paid for your room rate (excluding taxes, incidentals, and other applicable fees), go fast awards will not be eligible for go get ’em awards. They will, however, continue to qualify toward member level achievement.

Yes. Members who choose to earn travel partner currency instead of Wyndham Rewards points as their earn preference will receive travel partner currency for go fast bookings.

Yes. We anticipate continuing to run bonus point promotions, allowing you to earn extra points.

Absolutely! We’ll still have a full catalog of redemption options that include gift cards, charitable donations, electronics, and other merchandise. 

We anticipate the vast majority of hotels, club resorts, and vacation rentals will be available at 15,000 points per bedroom or less and that a third of hotels will move to the 7,500 point redemption tier. Specifics will be available on April 3, 2019.

We’re here to help. You can reach out to Member Services for additional questions here.