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Member #
Member #
Where can I access my Member card?
You can access your Member card at any time on the Wyndham Hotels & Resorts app.
How many Qualifying Nights do I need to complete to unlock each Member Level?
Member Level |
Qualifying Nights |
BLUE |
Upon Enrollment |
GOLD |
5 |
PLATINUM |
15 |
DIAMOND |
40 |
What is a Qualifying Night?
A "Qualifying Night" is any of the following:
- A paid, stayed night during a Qualified Stay at a Participating Property (so long as the Qualified Stay has an average daily rate of at least $25);
- A paid, stayed Go Fast award night at any type of participating property;
- A stayed Go Free award night at any type of participating property.
For additional details, please see Terms & Conditions.
If I have multiple rooms reserved at a property that participates in Wyndham Rewards, is each room night eligible to be a Qualifying Night?
No, only the night(s) associated with the room/unit in which the booking Member stays are eligible to be Qualifying Night(s).
Will the nights I stayed at a Wyndham Rewards participating property prior to becoming a Member be applied toward my Wyndham Rewards Member Level upon my enrollment into the program?
No. Nights stayed at a Wyndham Rewards participating property prior to Program membership do not count toward your Wyndham Rewards Member Level
Do nights that I book through online travel agencies (like Expedia) count toward unlocking Member Levels?
No. All third-party website or on-line bookings (i.e., all website and on-line bookings made on websites, apps or digital platforms, as well as any bookings made by telephone with any such third-party, in each case, other than those described in the Program Terms & Conditions are not Qualifying Nights. Please be sure to book on WyndhamRewards.com to help ensure your stayed nights are considered Qualifying Nights and count toward unlocking your next Member Level.
How can I tell what Member Level I have qualified for?
You can see your Member Level by signing in to your account and visiting the My Account page. You can also view your Member Level in our convenient Wyndham Hotels & Resorts app.
I think that I am missing some Qualifying Nights. How do I get credit for those?
Please contact our Member Services team either by visiting the Contact Us section of this site or by calling us at 1-866-996-7937 to inquire about any nights you believe should have been credited as Qualifying Nights.
How do I ensure I maintain my Member Level?
The primary way to obtain a Member Level or unlock the next Member Level is to complete the required number of Qualifying Nights as outlined below:
Member Level |
Qualifying Nights |
BLUE |
Upon Enrollment |
GOLD |
5 |
PLATINUM |
15 |
DIAMOND |
40 |
With limited exceptions, a Member Level is typically scheduled to expire at the end of the calendar year following the calendar year in which it was obtained. You can extend the term of your Member Level or even unlock a higher Member Level by continuing to complete Qualifying Nights. Click here for more information about obtaining and maintaining Member Levels.
In certain circumstances, Member Levels can also be obtained by gift; click here for more information on Gifted Levels.
Where can I find the dedicated Member Services phone number for my Member Level?
The dedicated Member Services phone numbers for GOLD, PLATINUM, and DIAMOND Member Levels can be found on the Member's My Account page.
Are on-property perks (such as early check-in) available at all properties that participate in the Wyndham Rewards program?
No. On-property perks are offered only at Participating Hotel Chains. For a list of Participating Hotel Chains, click here.
What is a preferred room?
A preferred room is the room that you prefer, so long as it's of the same room type category as the one you reserved. Examples may include a recently renovated room, a more spacious room, or a room with a desired view or location. Preferred rooms are subject to availability, and are determined by the Participating Hotel at check-in.
To the extent available, preferred rooms are offered upon request at Participating Hotels for Qualified Stays, Go Free Award nights, and Go Fast Award nights. Click here for more information and restrictions regarding preferred rooms.
Is there a deadline for requesting a late checkout?
GOLD, PLATINUM, and DIAMOND Level Members can request a late checkout at any point during their Qualified Stay, Go Free Award stay, or Go Fast Award stay at Participating Hotels; however, the request must occur before the hotel's standard checkout time.
Requested checkout time is not to exceed two hours after the hotel's standard checkout time. Click here for more information and restrictions regarding late checkout.
How early can I check in when using my early check-in perk?
Upon request, PLATINUM and DIAMOND Level Members can check in early up to two hours prior to the applicable Participating Hotel's standard check-in time, subject to availability. (However, if available, a Participating Hotel may offer an earlier check-in.)
This early check-in benefit is for Qualified Stays, Go Free Award stays, and Go Fast Award stays at Participating Hotels. Click here for more information and restrictions regarding early check-in.
What are Accelerated Earning Points?
All Members who elect to earn Wyndham Rewards points do so for their Qualified Stays (and certain types of Go Fast award stays), at a rate of 10 points per dollar spent on the room rate; such points are sometimes referred to as “Base Points.” In addition to earning Base Points for Qualified Stays, Gold, Platinum and Diamond Members can receive Accelerated Earning Points on such stays; these are calculated as a percentage of the number of Base Points earned for the stay. The percentage applied to determine Accelerated Earning Points varies based on Member Level, as set forth below:
- Gold Level Members: 10% of Base Points
- Platinum Level Members: 15% of Base Points
- Diamond Level Members: 20% of Base Points
If I elected to earn Travel Partner Currency instead of Wyndham Rewards points, will I still earn Accelerated Earning Points on Qualified Stays?
No. If you elected to earn Travel Partner Currency instead of Wyndham Rewards points, you will not earn Accelerated Earning Points on Qualified Stays regardless of your Member Level.
Will I earn Accelerated Earning Points on any of the various forms of Go Fast Awards?
No. Regardless of your Member Level, you will not earn Accelerated Earning Points on any type of Go Fast award.
How do I Give GOLD?
DIAMOND Level Members can give GOLD Level to a friend by calling Member Services and providing them with their friend's name and Member number.
Limit one gift of GOLD Level per calendar year.